FAQ's
Find answers to frequently asked questions about banking agent operations, payouts, and AePS guidelines.
Frequently Asked Questions
If your query is not listed below, please connect with our toll-free customer desk or drop us an email.
Q. What is Aadhaar Enabled Payment System (AePS)?
AePS is a bank-led model which allows online interoperable financial transaction at PoS (Micro ATM) through the Business Correspondent of any bank using Aadhaar authentication. You can withdraw cash, deposit cash, check balances, or get statements.
Q. What is the maximum limit for AePS cash withdrawal?
The maximum cash withdrawal limit through AePS is set by your bank, usually capped at ₹10,000 per transaction or up to ₹50,000 per day depending on the bank linking parameters and biometric guidelines.
Q. How secure are the transactions on the Payecho portal?
All transactions are secured with industry-grade 256-bit encryption and integrate directly with NPCI endpoints. Biometric scans prevent identity theft, making AePS transactions extremely secure.
Q. How can I register as a Retailer on the portal?
You can click on the 'Register Now' or 'Sign Up' links, fill in your business name, mobile number, PAN, and Aadhaar card details. Our team will verify your business and activate your digital login credentials.
Contact Our Customer Support Unit
Our customer grievance cell is open 24/7/365 to resolve your operational query or transaction status.